Communications Surveillance

Compliance and risk management with the Behavox NextGen Surveillance System

In today’s highly regulated landscape, organizations face increasing risks across compliance, conduct, and insider threats due to the rapid expansion of communication channels and evolving workplace interactions across text and voice. Legacy surveillance solutions and manual monitoring of risks struggle to keep up, leading to missed risks and compliance gaps.

Failure to implement an effective communication surveillance framework and controls can result in regulatory gaps, reputational damage, and undetected misconduct. To stay ahead, organizations need to address:

Regulatory and compliance risks – Increased scrutiny from regulators require proactive risk coverage and detection across all communication channels.
Conduct risks and misbehavior – Enterprise legal risks, unauthorized disclosures, bullying, discrimination, and other cultural misconducts remain undetected in legacy monitoring systems.
Insider threats and data exfiltration – Malicious insiders pose a serious risk by leaking confidential data, engaging in unauthorized activities, or planning to leave with sensitive information (e.g. flight risk).
Multichannel monitoring complexity – Surveillance solutions must cover a wide range of communication channels, from emails and messaging apps to voice calls and collaboration tools.

Massive data volumes and management – Handling and analyzing high volume of data across 150+ communication channels.
Overwhelming false positives – Legacy systems generate excessive false alerts, leading to inefficiency and alert fatigue among compliance teams.
Data privacy and security compliance – Balancing surveillance systems with global data privacy regulations while ensuring ethical and security compliance.

The solution

Behavox NextGen Communication Surveillance, delivered via Behavox Quantum, is an AI-powered, end-to-end solution designed to detect compliance breaches, conduct risks, and insider threats across all communication channels. Leveraging the latest and most advanced technologies in AI models and speech analytics, Behavox NextGen Surveillance System ensures highly accurate risk detection, increases recall while reducing noise, improves operational efficiency, and enables proactive risk management. Solution offerings include:

Advanced AI-driven risk detection technologies
Holistic risk coverage and management
Seamless multichannel and multilingual surveillance system
Advanced voice surveillance
Intuitive alert management
Comprehensive and flexible reporting

Regulatory-grade surveillance solution

Trusted by top financial institutions, hedge funds, and multinational corporations across different industries
Complies with global regulatory requirements including SEC, FINRA, FCA, MiFID II and more.
Fully auditable and explainable AI models to meet SR 11-7 model risk compliance guidelines.
Continuously updated risk taxonomy to adapt to evolving regulatory landscapes, new communication trends, and emerging risks coverage.
Enables organizations to have multilingual experience by monitoring and analyzing risks across multiple languages, ensuring compliance on a global scale.

Efficient and cost-effective

Generates high quality alerts by cutting false positives by 90%, saving cost and resources bandwidth.
Goes beyond traditional rule-based systems by detecting hidden risks, behavioral patterns, and emerging threats.

Seamless integration with enterprise systems

Works seamlessly with 150+ communication platforms, providing unified surveillance across all data sources.
Cloud-native deployment ensures enhanced security, scalability, and performance.

Get started today

Schedule a demo today to see how Behavox NextGen Surveillance System can help you stay ahead of compliance challenges, mitigate risk, and safeguard the reputation of your organization.