Managed Services

Enterprise-grade managed services

Organizations face increasing operational complexities in managing their compliance solutions. Roles such as platform administration, scenario and risk management, and data risk controls all require oversight and continuous improvement. Without dedicated expertise, firms risk inefficiencies, compliance gaps, and unresolved technical issues.

Challenges include:

Platform administration: Managing and maintaining complex enterprise-grade platform configurations.
Power user: Troubleshooting alert inconsistencies, optimizing pre-filters and reporting on your environment.
Data administration: Ensuring data integrity, ingestion accuracy, and processing efficiency.

Add to this the challenge of scaling internal resources while maintaining cost efficiency, all while being asked to do more with less.

The solution

Behavox Managed Services on Behavox Quantum is an expert-driven operational support offering that ensures organizations can efficiently manage their Behavox platform without dedicating internal resources to specific roles and personas. Our offering covers three key personas—Platform Admin, Data Admin, and Power User—allowing firms to offload critical administrative tasks to our specialists. We will provide dedicated resources to your organization, to deal with one or all of the tasks normally associated with each of the above personas.

Expert-driven application oversight and configuration

Dedicated Behavox professionals handle system administration, data processing, risk policy configuration and alerts workflows.
Single point of contact with seamless escalation for configuration related issue resolution.

Scalable and customizable service model

Predictable, scalable pricing structure with flexible annual packages, tailored to business needs.
Additional support hours available for purchase beyond the included managed service hours per persona.

Operational efficiency and cost savings

Behavox does the work, allowing you to reduce internal workload by offloading time-intensive tasks.
Reassign internal resources to more business-focused and strategic tasks that require firm specific knowledge.

Built for compliance, IT, and data teams

Trusted by top financial institutions, hedge funds, and multinational corporations
Designed to ensure uninterrupted compliance monitoring and platform optimization.
Future-proof service model that evolves with regulatory and operational demands.

Structured and transparent managed services support

Raise and track issues through a dedicated JIRA ticketing system.
Troubleshooting support available via email and conference calls with your dedicated resource.

Get started today

Schedule a consultation to see how Behavox Managed Services can optimize your platform operations and reduce your internal resource burden.